Privacy Policy

Your trust is important to us. Here's how we protect your information.

Last Updated: September 15, 2025

1. Introduction

Welcome to Fort Land Tourism Pvt. Ltd. ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

Information you provide to us:

  • Personal Identification Information: Name, email address, phone number, and mailing address.
  • Booking Information: Travel preferences, passport details (where required for international bookings), and payment information.
  • Communications: Any information you provide when you communicate with our team via email, phone, or our contact forms.

Information automatically collected:

When you visit our website, we may collect certain information automatically from your device. This can include your IP address, browser type, operating system, referring URLs, and information about how you use our site.

3. How We Use Your Information

We use the information we collect or receive for the following purposes:

  • To Provide and Manage Our Services: To process your bookings, manage your travel arrangements, and communicate with you about your plans.
  • To Personalize Your Experience: To understand your preferences and tailor our recommendations and services to you.
  • To Communicate With You: To send you marketing communications (where you have opted-in), respond to your inquiries, and provide customer support.
  • For Business Purposes: For data analysis, identifying usage trends, and improving our website and services.

4. Will Your Information Be Shared?

We only share your information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with trusted third-party vendors, service providers, or agents who perform services for us, such as airlines, hotels, and payment processors.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. These help us improve our website and deliver a more personalized service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

7. Your Privacy Rights

You have the right to review, change, or terminate your account at any time. If you are a resident in the European Economic Area (EEA) and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

8. Contact Us

If you have questions or comments about this policy, you may email us at fortlandltd@gmail.com or by post to:

Fort Land Tourism Pvt. Ltd.
M.N Tower, Near Chithara Police Station,
Valavupacha, Chithara, Kollam, Kerala,
INDIA - 691559